H E A R T

  Healthcare & Emergency Animal Rescue Team

a non-profit 501(c)(3) organization

"On the Road Saving Lives"

Click on the tab below to download or print the form.​

We welcome your questions!  Please feel free to ask any questions you have concerning the health and welfare of your pet or any other animal-related question, including questions regarding animal behavior or socialization issues.  We are happy to provide information and education which can assist in promoting long, healthy, and happy relationships between pets and their guardians.

We provide a Certificate of Vaccination for each pet receiving a vaccine at our clinics.

 

Please keep your Certificate in a safe place.  A $25 processing fee will be charged for any duplicate copy requested. 


Prior to departing our clinic, you will be provided with informational material containing post-vaccine care & microchipping registration instructions.  It is important that you read these information carefully.

EVERY LITTLE BIT HELPS!  

​If you are able to give just a little extra to help provide vaccinations for pets whose owners aren't able to afford to do so during these devastating times, please add a little on to your payment as a donation.  Thank you in advance for your kindness and generosity!

   Copyright 2020   HEART - Healthcare & Emergency Animal Rescue Team.  All Rights Reserved.

Drive-Thru Vaccine Clinic

Participation Requirements

RESERVATIONS ARE REQUIRED


Reservations are limited.  Due to the volume of reservation requests, please submit your Clinic Reservation Application as soon as possible, regardless of the clinic you wish to attend.  To ensure a spot at our clinic, payment must be made within 24 hours after you receive our notification to make your payment.  (Clinic dates & locations are posted on our website "Calendar".  Most of our vaccine clinics are held in the evenings).  


​After we receive your payment, you will be provided with a confirmation number and a time-frame in which you must arrive at the clinic.  Pets will then be seen in the order of their arrival within that time-frame group.  To eliminate long lines and traffic congestion, please arrive ONLY DURING YOUR SCHEDULED TIME SLOTPlease, do NOT arrive early


TO SCHEDULE A RESERVATION, PLEASE FOLLOW THE STEPS ON THE LOWER PORTION OF THIS PAGE.


CLINIC GUIDELINES & PROTOCOLS


OUR SERVICE POLICY:


Please do not put others at risk by attending our clinics if you have experienced ANY symptoms of ANY type of illness or if you have been exposed to COVID within the past 3 weeks.  Your consideration for the well-being of others is respected and appreciated.  Pet licensing agencies are very understanding of the situation and are happy to work with you to avoid any potential late fees or penalties.  Thank you.


*  Free cursory exams are provided for pets receiving vaccinations.

*  Flea & Tick Control Medication is sold only for pets which receive an exam.  

     If you wish to purchase NexGard (flea & tick control oral medication (chewable tablets) for dogs), exams 

​     are offered for a minimal fee of $15; however, we do not provide stand-alone exams at our vaccine clinics.

*  Due to time constraints, nail trims are offered on a limited basis.


ELIGIBILITY REQUIREMENTS:


ANYONE 18 YEARS OF AGE OR OLDER is welcome to attend any of our mobile vaccine clinics, regardless of where you live.  You do not need to be a resident of any particular city or county to attend our clinics.  For everyone's safety and to achieve the most time efficient manner in the operation of our clinics, RESERVATIONS ARE LIMITED, soand must be scheduled no later than ONE week prior to the clinic you wish to attend.


WE CANNOT VACCINATE PETS WHICH:


✓  May have shown any sign of illness in the past 2 weeks;

✓  May be pregnant;

✓  Are nursing puppies/kittens that are less than 4 weeks old;

✓  May have certain underlying health conditions or are on certain medications;

✓  Have ever had an adverse reaction to a vaccine (other than mild soreness or mild lethargy).


If your pet has ever experienced an adverse reaction to a vaccine (other than mild lethargy or soreness), please take it to a regular veterinary hospital for its vaccinations, and only allow one vaccine to be administered at a time, waiting at least 4 weeks before administering any other vaccine.  It is important that your pet be pre-medicated and possibly medicated again post-vaccination to reduce the risk of vaccine reaction.  It is also important that your poet be observed and closely monitored for at least several hours after receiving a vaccination.  In the event your pet has experienced a severe reaction to a Rabies vaccine (such as anaphylactic shock), speak with your regular veterinarian to discuss the option of applying for an Annual Rabies Vaccination Waiver.


TO RECEIVE A 3-YEAR RABIES VACCINATION CERTIFICATE FOR YOUR PET​:


Your pet must be over the age of 15 months old and have received a prior rabies vaccination at least 12 months prior to the booster it is about to receive.  Rabies vaccinations must be performed by a licensed veterinarian within the United States.   Proof of a prior Rabies vaccination must also be provided. Acceptable proof is a Vaccination Certificate; however, under certain circumstances and at our discretion, HEART may also accept a pet license renewal notice from a Department of Animal Services which contains the owner and pet information and expiration (due date) for the Rabies vaccination.  In the event you cannot furnish proof of a prior Rabies vaccination, your pet will receive a 1-year Certificate of Vaccination.


PUPPY/KITTEN & BOOSTER PACKAGES:


Puppies & kittens should always receive an initial series of vaccinations (2 to 3 sets depending on age) approximately 4 weeks apart, then boosters in one year.  Thereafter, annual vaccinations or vaccinations every 3 years are recommended, depending on the type of vaccine and other factors.  Ideally, puppies should receive one of the sets of the DHPP & Bordetella vaccines between 14 to 16 weeks of age and kittens should receive one of the sets of the FVRCP and FELV between 14 to 16 weeks of age to achieve the highest immunity against disease.


Adult pets adopted from shelters or rescue organizations (or pets whose vaccine history is unknown) should receive at least one DHPP vaccination booster (for dogs) or one FVRCP & FELV (for cats), ideally between 2 to 6 weeks after their adoption.


"DRIVE-THRU" CLINIC PROCEDURES: 

✓   Clinics are held on a "drive-through" basis.  Follow the signs, and proceed forward as the vehicle in front of you leaves.  


✓   Pet owners must remain inside of their vehicles until our staff approaches, at which time you will step out of your vehicle with your pet and transfer it to our line attendant by handing your dog's leash to the attendant or placing your cat's carrier on the ground for our attendant to pick up.  You must then return to and wait inside your vehicle.  Your vehicle will only be a few feet from our treatment area, so you will be able to watch our team give your pet the loving care we're so happy to provide.  Cats, however, are taken inside of our mobile unit to eliminate any possible risk of escape.     


✓   All pet owners are required to wear a mask covering their nose & mouth when our staff approaches their vehicle.  (No mask, no service)!


✓   If your dog is not friendly to strangers or if it tends to be fearful of people, please bring a muzzle to place on your dog just before transferring it to our staff.  Do not place the muzzle on your dog until that time.  If you do not have a muzzle, one will be provided to you to use.

  
✓   Please make sure your dog is wearing a collar or harness which is not too loose where it could slip out of the collar/harness if it pulls away from our handler.  A sturdy leash must be attached to the collar/harness.  However, you may also be asked to place a slip lead (furnished by our staff) on your dog prior to transferring it to our line attendant.  All cats must be in secured carriers designed for pet transportation.  No cardboard carriers are allowed.


✓   When your pet is returned to your vehicle, you will receive a Certificate of Vaccination and/or other documents reflecting the service(s) your pet received, along with any pre-purchased flea/tick control medication. 


✓  If your pet is microchipped at our clinic, do not bathe your pet for at least 2 weeks after the implant.  The registration for the microchip has been pre-paid by HEART; however, it is your responsibility to register your pet's information with AVID as per the instructions we provide to you at the time of the clinic.  Always notify AVID of any changes in your residence address, telephone numbers, email addresses, and alternate contact person.  Your information must be kept current in order to be reunited with your pet in the event it becomes lost.


HEART strives to provide the best services possible for you and your pet.  As such, we limit the number of reservations at each clinic.  Due to the substantial amount of time and work involved in scheduling each and every reservation, we are unable to provide any refunds for cancellations or no-shows.  However, if you cancel your reservation via written notification to HEART no later than 48 hours prior to your scheduled reservation, you will be entitled to receive a full credit to be used at a future clinic within six (6) months of the cancellation.  The credit may only be used for the same pet originally scheduled.


​​TO SCHEDULE A RESERVATION


Puppies & kittens require an initial series of vaccines approximately a month apart, and some adult pets may require a booster vaccine within 2 - 6 weeks.  If you would like your reservation to include the follow-up vaccines needed the following month(s), check the "yes" box on the Clinic Reservation Application.  Pre-paying for the boosters will eliminate the need for you to make another reservation and save you the time of re-submitting additional paperwork.  A discount of up to $6 will also be calculated into the pre-payment.  Your follow-up clinic visits will be automatically confirmed, so you simply show up for your next scheduled reservation!  


You must submit the following documents (if applicable) with your Clinic Reservation Application:

     *  A prior Vaccine Certificate or invoice showing the type of vaccine and date administered.   IF YOU DO NOT PROVIDE PROOF OF A PRIOR RABIES VACCINATION WITH YOUR APPLICATION, YOUR PET WILL ONLY RECEIVE A 1-YEAR RABIES VACCINE AS OPPOSED TO A 3-YEAR RABIES VACCINE.  The same applies to the DHPP and FVRCP vaccines. 

     *  A Certificate of Sterilization or other paperwork documenting your pet has been fixed.  It is not mandatory to submit this information, but it will allow us to certify that your pet has been spayed/neutered on the Certificate of Vaccination you will be receiving.

1)  Click the red button below to complete our Clinic Reservation Application.  Please be thorough in completing this form.  You must submit a separate form for each pet attending our clinic.  On the Application, write the clinic location & date you wish to attend.  


2)  Return the form via email to heart4petsappointments@gmail.com.  If you are unable to save/download the completed form, please print it, complete it, then scan or take a picture of it and submit it by email or fax to: (657) 444-2210.  


3)   After we receive your Application, you will receive an email from us verifying the services you are requesting.  You must then make your payment by clicking on the "Donate" button on the "Donations & Paymentspage on our website. Once we receive your payment, we will email you your Reservation Confirmation Number and other relevant information.