Healthcare & Emergency Animal Rescue Team
a non-profit 501(c)(3) organization
"On the Road Saving Lives"
We welcome your questions! Please feel free to ask any questions you have concerning the health and welfare of your pet or any other animal-related question, including questions regarding animal behavior or socialization issues. We are happy to provide information and education which can assist in promoting long, healthy, and happy relationships between pets and their guardians.
Copyright 2020 HEART - Healthcare & Emergency Animal Rescue Team. All Rights Reserved.
RESERVATIONS ARE REQUIRED.
To expedite the flow of services, pets are seen in the order of arrival.
Please make sure that you arrive in a timely manner to ensure that your pet will be seen.
Due to time constraints, nail trims will be offered on a limited basis to five pets per clinic. If you request a nail trim on the Reservation Application, we will let you know if we have already reached our maximum limit. Thank you for understanding.
Clinic dates & times are posted on our website "Calendar".
TO SCHEDULE A RESERVATION, please follow the steps at the bottom of this page.
ANYONE 18 YEARS OF AGE OR OLDER is welcome to attend any of our mobile vaccine clinics, regardless of where you live. You do not need to be a resident of any particular city or county to attend our clinics. For everyone's safety and to achieve the most time efficient manner in the operation of our clinics, RESERVATIONS ARE NECESSARY and must be scheduled no later than ONE week prior to the clinic you wish to attend.
WE CANNOT VACCINATE PETS WHICH:
✓ May have shown any sign of illness in the past 2 weeks;
✓ May be pregnant;
✓ Are nursing puppies/kittens that are less than 4 weeks old;
✓ Have ever had an adverse reaction to a vaccine (other than mild soreness or mild lethargy).
If your pet has ever experienced an adverse reaction to a vaccine (other than mild lethargy or soreness), please take it to a regular veterinary hospital for its vaccinations, and only allow one vaccine to be administered at a time, waiting at least 4 weeks before administering any other vaccine. It is important that your pet be pre-medicated and possibly medicated again post-vaccination to reduce the risk of vaccine reaction. It is also important that your poet be observed and closely monitored for at least several hours after receiving a vaccination. In the event your pet has experienced a severe reaction to a Rabies vaccine (such as anaphylactic shock), speak with your regular veterinarian to discuss the option of applying for an Annual Rabies Vaccination Waiver.
TO RECEIVE A 3-YEAR RABIES VACCINATION CERTIFICATE FOR YOUR PET:
Your pet must be over the age of 15 months old and have received a prior rabies vaccination at least 12 months prior to the booster it is about to receive. Rabies vaccinations must be performed by a licensed veterinarian within the United States. Proof of a prior Rabies vaccination must also be provided. Acceptable proof is a Vaccination Certificate; however, under certain circumstances and at our discretion, HEART may also accept a pet license renewal notice from a Department of Animal Services which contains the owner and pet information and expiration (due date) for the Rabies vaccination. In the event you cannot furnish proof of a prior Rabies vaccination, your pet will receive a 1-year Certificate of Vaccination.
"DRIVE-THRU" CLINIC PROCEDURES:
✓ Clinics are held on a "drive-through" basis, and pets are seen in the order they arrive.
✓ Pet owners must remain inside of their vehicles until our staff approaches, at which time you will remove your pet from your vehicle and transfer it to our staff member by either handing your dog's leash to our handler or placing your cat's carrier on the ground for our handler to pick up. You must then wait inside your vehicle which will be parked close to our treatment area. You will be able to watch our team give your pet the loving care we're so happy to provide. Cats, however, are taken inside of our mobile unit to eliminate any possible risk of becoming loose.
✓ All pet owners are required to wear a mask covering their nose & mouth when our staff approaches their vehicle. (No mask, no service)!
✓ If your dog is not friendly to strangers or if it tends to be fearful of people, please bring a muzzle to place on your dog just before transferring it to our staff.
✓ Please make sure your dog is wearing a collar or harness which is not too loose where it could slip out of the collar/harness if it pulls away from our handler. A sturdy leash must be attached to the collar/harness. All cats must be in secured carriers designed for pet transportation. No cardboard carriers are allowed.
✓ When your pet is returned to your vehicle, you will receive a Certificate of Vaccination and/or other documents reflecting the service(s) your pet received, along with any pre-purchased flea/tick control medication.
✓ If your pet is microchipped at our clinic, do not bathe your pet for at least 2 weeks after the implant. You will be provided with a pre-paid Microchip Registration Form. It is your responsibility to complete the form and mail it (postage-free) to AVID. Always keep your contact information updated with AVID.
Thank you for understanding and complying with our new clinic protocols which have become necessary for the health, safety, and welfare of everyone concerned.
We also thank you for understanding the work and time involved in preparing for these clinics and that we have a non-refundable policy. Due to the time and cost involved with the scheduling of each appointment, we are unable to provide any refunds for cancellations or no-shows. However, if you cancel your appointment via written notification to HEART no later than 48 hours prior to your scheduled reservation, you will be entitled to receive a credit in the amount of your payment to use for the same pet and for the exact same services/products at any upcoming scheduled public low-cost clinic held by HEART within six (6) months from the date you submit your Vaccine Clinic Reservation Application.
Completion of the following steps will confirm your reservation. Unfortunately, we cannot allow anyone to attend our clinics without a confirmed reservation.
TO SCHEDULE A RESERVATION
1) Complete our Vaccine Clinic Reservation Application below. Submit separate forms for each pet attending our clinic. Please make sure you note the clinic (location/date) you wish to attend on the Application.
2) If your pet has been spayed/neutered and/or if it has received vaccines in the past, submit proof along with the form below by email to firstname.lastname@example.org or fax (657) 444-2210. These documents are extremely helpful in assisting us to properly determine which vaccines are needed for your pet and to verify certain information which is required on your Certificate of Vaccination. (If your pet is not receiving any vaccines, these documents are not needed).
3) After receiving your paperwork, we will contact you to finalize the services requested. You will then be directed to make your payment online by clicking on the redbutton on our website "Home" page. PLEASE REFERENCE YOUR ASSIGNED RESERVATION NUMBER in the space entitled "Add Special Instructions for Seller". After payment is received, we will provide you with confirmation of your reservation.
Click on tab below to download or print form.