If you have potentially been exposed to COVID or another virus or have experienced symptoms of any kind of illness within 2 weeks prior to your appointment date, please contact us. We will happily reschedule your appointment or refund your payment in full.
Pet licensing agencies are very understanding of the situaion and are happy to work with you to avoid any potential late fees or penalites. Simply call your local Department of Animal Services for assistance.
Everyone's health is our first concern, and if our staff is not healthy to provide our services, many pets (and people) may suffer because of this.
We ask that everyone be considerate of others and do their part in helping minimize the challenges which are facing each and every one of us at this time.
Thank you and stay safe!
Click on the tab below to download or print the form.
We welcome your questions! Please feel free to ask any questions you have concerning the health and welfare of your pet or any other animal-related question, including questions regarding animal behavior or socialization issues. We are happy to provide information and education which can assist in promoting long, healthy, and happy relationships between pets and their guardians.
We provide a Certificate of Vaccination for each pet receiving a vaccine at our clinics.
Please keep your Certificate in a safe place. A $25 processing fee will be charged for any duplicate copy requested.
Prior to departing our clinic, you will be provided with informational material containing post-vaccine care & microchipping registration instructions. It is important that you read these information carefully.
EVERY LITTLE BIT HELPS!
If you are able to give just a little extra to help provide vaccinations for pets whose owners aren't able to afford to do so during these devastating times, please add a little on to your payment as a donation. Thank you in advance for your kindness and generosity!
Copyright 2021 HEART - Healthcare & Emergency Animal Rescue Team. All Rights Reserved.
Healthcare & Emergency Animal Rescue Team
a non-profit 501(c)(3) organization
"On the Road Saving Lives"
APPOINTMENTS ARE REQUIRED
APPOINTMENTS ARE LIMITED. To help us secure an appointment for your pet(s) at our clinic, reservations MUST BE SCHEDULED and FINALIZED no later than AT LEAST ONE WEEK PRIOR to the clinic you wish to attend.
Clinic dates & locations are posted on our website "Calendar". Most of our vaccine clinics are held in the evenings.
To being the reservation process, you must complete and submit the CLINIC RESERVATION APPLICATION located at the bottom of this page, along with proof of prior vaccines (if applicable). Without these documents, we can not move forward with scheduling a reservation. Once we receive the form and prior vaccine proof (either a certificate, invoice from a veterinarian, or a Rabies license renewal notice or receipt), we will contact you to discuss the services you are requesting and provide you with the total amount to be paid. After we receive your payment, we will provide you with a confirmation number and the appointment time for your pet.
CLINIC GUIDELINES & PROTOCOLS
OUR SERVICE POLICY:
* Free cursory exams are provided for pets receiving vaccinations.
* NexGard (a prescription flea & tick control medication) is administered and/or sold only for pets which receive a vaccination or pay for a separate exam. ($15 exam fee)
* Due to time constraints, nail trims are offered on a limited basis.
ANYONE 18 YEARS OF AGE OR OLDER is welcome to attend any of our mobile vaccine clinics, regardless of where you live. You do not need to be a resident of any particular city or county to attend our clinics.
WE CANNOT VACCINATE PETS WHICH:
✓ May have shown any sign of illness in the past 2 weeks;
✓ May be pregnant;
✓ Are nursing puppies/kittens that are less than 4 weeks old;
✓ May have certain underlying health conditions or are on certain medications;
✓ Have ever had an adverse reaction to a vaccine (other than mild soreness or mild lethargy).
If your pet has ever experienced an adverse reaction to a vaccine (other than mild lethargy or soreness), please take it to a regular veterinary hospital for its vaccinations, and only allow one vaccine to be administered at a time, waiting at least 4 weeks before administering any other vaccine. It is important that your pet be pre-medicated and possibly medicated again post-vaccination to reduce the risk of vaccine reaction. It is also important that your poet be observed and closely monitored for at least several hours after receiving a vaccination. In the event your pet has experienced a severe reaction to a Rabies vaccine (such as anaphylactic shock), speak with your regular veterinarian to discuss the option of applying for an Annual Rabies Vaccination Waiver.
TO RECEIVE A 3-YEAR RABIES VACCINATION CERTIFICATE FOR YOUR PET:
To receive a 3-year Rabies vaccine as opposed to a 1-year Rabies vaccine, your pet must be over the age of 15 months old and have received a prior rabies vaccination at least 12 months prior to the booster it is about to receive. Rabies vaccinations must be performed in the United States by a licensed veterinarian or under the supervision of a licensed veterinarian. Proof of a prior Rabies vaccination must be provided. Acceptable proof is a Vaccination Certificate or we will accept a pet license renewal notice from a Department of Animal Services which contains your information, your pet's information, and the date that the prior Rabies vaccine was administered. Without proof, you will receive a 1-year Certificate of Vaccination.
PUPPY/KITTEN & BOOSTER PACKAGES:
Puppies & kittens should always receive an initial series of vaccinations (2 to 3 sets depending on age) approximately 4 weeks apart, then boosters in one year. Thereafter, annual vaccinations or vaccinations every 3 years are recommended, depending on the type of vaccine and other factors. Ideally, puppies should receive one of the sets of the DHPP & Bordetella vaccines between 14 to 16 weeks of age and kittens should receive one of the sets of the FVRCP and FELV between 14 to 16 weeks of age to achieve the highest immunity against disease.
Adult pets adopted from shelters or rescue organizations (or pets whose vaccine history is unknown) should receive at least one DHPP vaccination booster (for dogs) or one FVRCP & FELV (for cats), ideally between 2 to 6 weeks after their adoption.
If it has been many years since your adult pet has been vaccinated or if you are unsure of your pet's vaccine history, it is recommended that your pet receive a booster vaccine (DHPP booster for dogs and FVRCP booster for cats) approximately one month following the current vaccination.
MOBILE "DRIVE-THRU" CLINIC PROCEDURES:
✓ Clinics are held on a "drive-through" basis. Signs are posted in the parking lots at our clinics to help guide you in the appropriate direction.
✓ Pet owners must remain inside of their vehicles until our staff approaches. You will then be asked to step out of your vehicle to transfer your pet to our assistant. You must then return to the inside of your vehicle. Your vehicle will be just a few feet away from our treatment area, so you will be able to watch our team give your pet the loving care we're so happy to provide. Cats, however, are taken inside of our mobile unit to eliminate any possible risk of escape.
✓ All pet owners are required to wear a mask covering their nose & mouth when our staff approaches their vehicle. (No mask, no service)!
✓ If your dog is not friendly to strangers or if it tends to be fearful of people, please bring a muzzle to place on your dog just before transferring it to our staff. Do not place the muzzle on your dog until that time. If you do not have a muzzle, one will be provided for your use.
✓ Please make sure your dog is wearing a collar or harness which is not too loose where it could slip out of the collar/harness if it pulls away from our handler. A sturdy leash must be attached to the collar/harness. No chains or expandable leashes are allowed. We may also you to place our slip lead on your dog prior to transferring it to our assistant. All cats must be in secured carriers designed for pet transportation. No cardboard carriers are allowed.
✓ At the time your pet is returned to your vehicle, you will receive a Certificate of Vaccination and post-care instructions, along with any pre-purchased flea/tick control medication. The Certificate of Vaccination is also your receipt.
✓ If your pet is microchipped at our clinic, do not bathe your pet for at least 2 weeks after the implant. The registration for the microchip has been pre-paid by HEART; however, it is your responsibility to register your pet's information with AVID as per the instructions we provide to you at the time of the clinic. Always notify AVID of any changes in your residence address, telephone numbers, email addresses, and alternate contact person. Your information must be kept current in order to be reunited with your pet in the event it becomes lost.
If you purchased a vaccine booster package, your appointment for the next clinic you chose to attend, has already been confirmed. You do not need to resubmit any paperwork or contact us to confirm your appointment. If you need to reschedule the appointment to a different date, then please contact us and we will gladly arrange that for you.
HEART strives to provide the best services possible for you and your pet. As such, we limit the number of reservations at each clinic. Due to the substantial amount of time and work involved in scheduling each and every reservation, we are unable to provide any refunds for cancellations or no-shows. However, if you cancel your reservation via written notification to HEART no later than 48 hours prior to your scheduled reservation, you will be entitled to receive a full credit to be used at a future clinic within six (6) months of the cancellation. The credit may only be used for the same pet originally scheduled.
TO SCHEDULE A RESERVATION
Puppies & kittens require an initial series of vaccines approximately a month apart, and some adult pets may require a booster vaccine within 2 - 6 weeks. If you would like your reservation to include the follow-up vaccines needed the following month(s), check the "yes" box on the Clinic Reservation Application. Pre-paying for the boosters will eliminate the need for you to make another reservation and save you the time of re-submitting additional paperwork. A discount of up to $6 will also be calculated into the pre-payment. Your follow-up clinic visits will be automatically confirmed, so you simply show up for your next scheduled reservation!
You must submit the following documents (if applicable) with your Clinic Reservation Application:
* A prior Vaccine Certificate or invoice showing the type of vaccine and date administered. IF YOU DO NOT PROVIDE PROOF OF A PRIOR RABIES VACCINATION WITH YOUR APPLICATION, YOUR PET WILL ONLY RECEIVE A 1-YEAR RABIES VACCINE AS OPPOSED TO A 3-YEAR RABIES VACCINE. The same applies to the DHPP and FVRCP vaccines.
* A Certificate of Sterilization or other paperwork documenting your pet has been fixed. It is not mandatory to submit this information, but it will allow us to certify that your pet has been spayed/neutered on the Certificate of Vaccination you will be receiving.
1) Click the red button below to complete our Clinic Reservation Application. Please be thorough in completing this form. You must submit a separate form for each pet attending our clinic. On the Application, write the clinic location & date you wish to attend.
2) Return the form via email to email@example.com. If you are unable to save/download the completed form, please print it, complete it, then scan or take a picture of it and submit it by email or fax to: (657) 444-2210.
3) After we receive your Application, you will receive an email from us verifying the services you are requesting. You must then make your payment by clicking on the "Donate" button on the "Donations & Payments" page on our website. Once we receive your payment, we will email you your Reservation Confirmation Number and other relevant information.